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Privacy Policy

Abide Audiology, LLC · Effective Date: 07/04/2026 · Last Updated: 08/13/2026

Abide Audiology, LLC ("Abide Audiology," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (AbideAudiologySD.com) or interact with us as a patient.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, phone number, email address, and mailing address (e.g., through our contact form or scheduling requests)
• Mobile opt-in information and mobile phone numbers collected for SMS/text messaging purposes will not be shared with third parties for marketing or promotional purposes.
• Health information you share with us as a patient, including intake forms, case history, and hearing evaluation results
• Website usage data, such as pages visited or device/browser type, which may be collected automatically through standard website analytics tools

We do not sell, rent, or trade your personal or health information to third parties for marketing purposes.

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide audiology services
• Communicate with you about appointments, hearing aids, and your care
• Process payments for services rendered
• Improve our website and patient experience
• Comply with legal and regulatory requirements

3. Protected Health Information (HIPAA)

Abide Audiology is a HIPAA-covered entity. Any health information you share with us as a patient is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our full Notice of Privacy Practices, which describes in detail how your protected health information (PHI) may be used and disclosed and how you can access it, is available at our office upon request.

By becoming a patient of Abide Audiology, you acknowledge that you have been given the opportunity to review our Notice of Privacy Practices.

4. Third-Party Service Providers

We may use third-party services to help operate our practice, such as scheduling software, secure payment processors, and email communication tools. These providers may have access to limited information necessary to perform their function and are expected to handle it in a manner consistent with applicable privacy laws, including HIPAA where applicable (covered under Business Associate Agreements where required).

5. Cookies and Website Analytics

Our website may use basic analytics tools (such as Google Analytics) to understand how visitors use our site. This data is generally anonymous and used only to improve the website experience. We do not use this data to make decisions about your care.

6. Your Rights

As a patient, you have the right to:

• Request access to your health records
• Request corrections to your health information
• Request a copy of our Notice of Privacy Practices
• Ask questions about how your information is used

To exercise any of these rights, contact us using the information below.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Abide Audiology, LLC
321 3rd Ave S
Clear Lake, SD 57226
605-432-8016
hello@abideaudiologysd.com